PRINCIPLES OF OPERATIONAL QUALITY

(machine translated from Estonian)

Basis for ensuring the quality of Astrec Baltic OÜ training courses

 

1. General provisions
1.1 Astrec Baltic OÜ (hereinafter referred to as: the Trainer) is guided in ensuring the quality of continuing education by the Adult Education Act, the statutes of the institution, the basis for the organisation of training and other documents for internal use.
1.2 In conducting and communicating with the participants, the Trainer is guided by a value-based relationship and openness, honesty and helpfulness.
1.3 The Trainer shall provide in-service training in the following areas:
1.3.1. database and network design and administration.
1.3.2. electronics and automation.
1.3.3. information and communication technology (ICT).

 

2. Conditions and procedures for ensuring the quality of the learning environment
2.1. The training facilities, teaching equipment and teaching aids comply with the requirements of health and safety at work.
2.2. The premises of the training provider are located at Vana Tartu mnt. 79A, Peetri. The classroom equipment includes proper lighting, desks and chairs, computer, whiteboard and all necessary teaching aids; and equipment.
2.3. To ensure the quality of the learning environment, the facilities will be improved and modernised. the teaching aids and equipment used are constantly updated as necessary.

 

3. Conditions and procedures for ensuring the quality of curricula
3.1 The Training Provider shall be guided by the Adult Education Act when drawing up curricula, The Trainer’s curricula shall be based on the Continuing Vocational Training Act, the Continuing Vocational Training Standard and the curriculum guidance material.
3.2 The Trainer’s curricula for public training courses shall include at least the following elements:
3.2.1. the title of the curriculum;
3.2.2. the group of the curriculum;
3.2.3. learning outcomes;
3.2.4. the conditions for commencing the learning, where these are a prerequisite for the learning outcomes to be achieved. achievement of the learning outcomes;
3.2.5. the total duration of the course, including the proportion of classroom, practical and independent work;
3.2.6. the content of the learning;
3.2.7. a description of the learning environment;
3.2.8. a list of learning materials, if learning materials are prescribed for the completion of the curriculum;
3.2.9. graduation conditions and documents to be issued;
3.2.10. a description of the qualifications, educational or professional experience required to undertake the training for teachers.
3.3. When drawing up the curriculum, the trainer shall take into account the needs of the target group, ensuring that the training courses are practical and enable the trainee to achieve the learning objectives.
3.4. Approved curricula for open training courses are published on the website of the institution. Curricula The curricula shall be reviewed annually to ensure the quality of the curricula and, where necessary, revised. changes are made where necessary. Modifications are also made, if necessary, on the basis of feedback from students.

 

4. Basis for quality assurance of teachers
4.1. All trainers have the appropriate qualifications to deliver the training and have professional experience as a partner of manufacturers in the field. All trainers are professionals who are able to support adults’ learning and self-development through their knowledge in a learning situation.
4.2 The qualifications and educational or professional experience of all trainers teaching in open training courses are described on the Trainer’s website.
4.3 The teachers’ work will be assessed on the basis of oral and written feedback from the participants. If necessary, solutions to bottlenecks will be found in cooperation with the teacher.

 

5. Procedures for collecting feedback on in-service training.
5.1. The trainer will ask for feedback from participants after each training session. Feedback can be given in writing on paper or by e-mail. Feedback can be given anonymously or by name.
5.2. The trainer will analyse the feedback received and, if necessary, make changes to the delivery or organisation of the training.

Astrec Baltic OÜ Tallinn, 1. July 2022